Summit Lodge & Spa Whistler is one of those rare hotels that makes you feel happy and special (even if you’re a jaded travel writer like me!).

“Hi Beau!”, I crooned, as I walked back into my suite at Summit Lodge and Spa. I knew the look on Beau’s face meant he wanted to hear all about my scooter ride (“We saw a bear!”, I told him) and that he was wondering if I was nervous about going bobsledding later. Oh, and that he’d love another fish pellet if I had any handy.

Beau joined my beau and me for our stay at Summit Lodge, a boutique hotel where you can expect fun, friendliness and something special. Beau was one of those something specials — a betta fish from Summit’s foster-a-fish program. He’s meant to help kids feel more at ease while they’re away from home, but he makes adults like me feel like a very happy kid.

More kid and kid-at-heart friendly stuff at Summit includes an afternoon selection of candy at Reception and a coffee / hot chocolate bar, complete with whipped cream and an assortment of sprinkles. All complimentary too.

The Summit Lodge in the heart of Whistler is making room for more guests. And they’re not the paying kind.

With the paws of a friendly Rottweiler firmly planted on the reception counter, guests checking in at the Summit Lodge are immediately aware they’re in for a dog-friendly experience.

The three-year-old gentle giant, Talitha, isn’t the only canine you’ll see gracing the Whistler boutique hotel: there’s also Astro Boy, a Shiba Inu employed in the in-house ski and bike tuning centre, and Micah, the husky-cross, who shares his adventures on its social media channel.

Talitha, the very sweet dog behind the reception desk at the Summit.
The independently-owned hotel is one of many in the resort town that touts itself as dog-friendly, but unlike many others, it’s free for your pup to stay, and offers amenities catering specifically to dog owners.

Pet perks at the Summit Lodge (voted best ski boutique hotel in the world in 2014) include a doggie treat basket in your room, a plush doggy-bed and food bowls. Oh, and there’s cute adoptable “ugly sock monsters” on the beds, with a portion of the sales going to WAG (Whistler Animals Gallore), the local shelter.

Did I mention they have a lobby deluxe hot chocolate bar and free bike and snowshoe rentals?

Growing its own success by helping the people around them grow. From diversifying the skill-sets of their staff to giving young local businesses a boost when starting out, this hotel has a culture of creating shared value

The five-star service that the Summit Lodge Boutique Hotel delivers is not just exclusive to their guests. This team is also delivering five star service to their community. They are striving to be a pioneer as a sustainable hospitality business and that means making a positive impact in the community they call home.

Already a leader in their industry, the lodge won “Canada’s Best Ski Boutique Hotel” at the 2014 World Ski Awards last November, but this lodge is also striving for leadership on a local level.

The lodge is growing its own success by helping the people around them grow. From diversifying the skill-sets of their staff to giving young local businesses a boost when starting out, this hotel has a culture of creating shared value.

We get a royal thumbs up from Pippa Middleton in Vanity Fair

WHISTLER BLACKCOMB, BRITISH COLUMBIA Only a short trip from Vancouver, this massive resort was the site of the 2010 Olympic Games. It has the greatest amount of skiable terrain (more than 8,000 acres) on the continent, as well as the longest and highest gondola of its kind in the world. The village of Whistler has good shops and restaurants. SKI: The bowls are mind-blowing, particularly the run from Whistler Bowl to Tigers Terrace. STAY: Summit Lodge & Spa […]for five-star luxury.

“a lux hotel, but the vibe is way more down-to-earth”

However, if you’re looking for an award winning boutique, one that has the feel of a laid back modern hotel, but is as equally impressive as any high end hotel in the area, stop your searching and give a close look to the Summit Lodge Hotel.

I’m not usually one to get too hung up on accommodations. I’ve spent my fair share of nights sleeping on friends cabin floors to score top-notch powder days, but I have also been treated to 5-star accommodations that were so beyond I had to remind myself I was in said place to go skiing. That said, the Summit nails it in terms of providing an unabashedly luxurious place to call home while you’re visiting Whistler. To myself and my wife, the coolest part was it didn’t feel as stuffy as other high end places we’ve stayed in the past. It’s as if you know you’re going to a lux hotel, but the vibe is way more down-to-earth. Maybe it’s that the Summit is dog friendly? Maybe it’s that you have everything you need to be comfortable like a shuttle taking you slope-side each morning, or the fresh robes, the world class spa, or the local Underground Tuning shop right in the lobby? In any case, it works.

Whistler hotels named best in Canada at World Ski Awards

At the WSA gala in Kitzbühel, Austria on Nov. 22, the Pan Pacific Whistler Mountainside Hotel was recognized as Canada’s Top Ski Hotel while the Summit Lodge took the honours of Canada’s Best Ski Boutique Hotel.

“We’re pretty excited,” said Lorraine Yeung, director of operations at the Summit Lodge.

“We’re really thankful for everyone who voted for us. It’s super encouraging.”

Yeung credited the award to the direction the hotel has taken since new general manager Tony Medd took the reins in 2011.

“Summit has really evolved (since then),” she said.

The Summit has undergone a lot of changes in the past few years, Yeung said, starting with the workplace culture and how the staff operates as a team.

“(That’s) just kind of manifested in how we do our customer service, how we want to invest more money into our guests and marketing, how we have changed our rooms and renovated our rooms and things like that,” she said.

Summit Lodge Restaurants make the Top 10 in Whistler

Sachi Sushi

Opened in 2003, Sachi Sushi is headed by chef Toshiyuki Kobayashi, who has more than 30 years of experience preparing creative sushi. Be sure to try the restaurant’s signature sachi roll, which consists of prawn tempura, avocado, salmon, scallop, spicy mayo rolled in a soy bean sheet. The menu also features a variety of other Japanese-inspired dishes, including udon noodles, hot spot, tempura, salads and sashimi. All the dishes are best washed down with a glass of the restaurant’s whimsical sake margarita. Voted the city’s best sushi inPique’s Best of Whistler competition, the restaurant’s atmosphere is bright and welcoming.

Elements

Consistently voted Whistler’s best tapas restaurant since opening in 2005, Elements is known for its ever-changing menu of regional cuisine. Owned by long-time Whistler residents, the restaurant’s dishes incorporate Ocean Wise seafood, Vancouver Island cheeses, and Pemberton meats, with plenty of options for vegetarian, gluten-free, and organic-conscious diners. The menu is switched up regularly, but you can expect dishes like steamed west coast mussels with lemongrass, kaffir lime, and coconut red curry, along with an excellent selection of BC VQA boutique wines. The restaurant’s interior features a cascading water wall, sleek suede banquettes, and an entertaining open kitchen.

Whistler’s Summit Lodge voted Canada’s best boutique hotel

Pets love Whistler’s whimsical Summit Lodge Boutique Hotel. So do the judges behind the 2014 World Ski Awards, who’ve just commended Summit as Canada’s Best Ski Boutique Hotel.

Launched in 2013, the World Ski Awards celebrate excellence in ski tourism. Votes are cast by professionals working within the ski industry including senior executives, travel buyers, tour operators, travel agents, media, and by the general public from 127 countries worldwide. The World Ski Awards are an off-shoot of the London, U.K.-based World Travel Awards, which have been in existence for 21 years.

“We are incredibly proud and honoured to have received this prestigious award,” says Tony Medd, General Manager of the Summit Lodge Boutique Hotel. “Being recognized by the World Ski Awards demonstrates that the Summit Lodge is able compete on the world stage as a top hotel in a first class destination.”

The Summit Lodge & Spa Boutique Hotel is conveniently located in the heart of Whistler Village. According to their website, “the hotel’s unique and personalized touches such as complimentary snowshoe rental, rent-a-fish program and hot drinks in the lobby all day long, combine with its award-winning service and amenities to offer an individualized boutique hotel experience second to none. Summit makes it easier for their guests to enjoy all the adventures Whistler has to offer by providing complimentary perks like wi-fi, shuttle service, pet stays, equipment storage and bike rentals.”

We’ll get back to you on the rent-a-fish program once we’ve had the chance to stay there. In the meantime, well done. Any hotel that loves dogs is good by me.

Cleaning our hotel with “ingredients […] so pure, you can even drink it”

In 2012 Helen and Hayley founded their cleaning company, Eco Mist Cleaning and Restoration and Eco 1supplies, becoming Western Canada’s distributor for Eco Mist Solutions. In just two years their business is four times the size with a warehouse in Function Junction and a rapidly expanding client list that stretches from local hotels like The Summit Lodge & Spa […]

These two clean queens are spreading the word that cleaning with nature is the future. Together, they’re on a mission to help hotels, businesses and homes transition from using chemical cleaners to natural, chemical–free products.

Safer Suds for Healthier Hotels

“Hotel clients are our main focus to inspire, educate and provide a natural way to clean,” Helen explained.

It is common for room attendants to work 40 hours a week for 20 years plus, so offering a chemical-free product is a goal they are passionate about. These eco-friendly entrepreneurs are working to create healthier workplaces. They are raising awareness of the potential health damage of working with chemicals on a daily basis and they are providing an effective alternative that eliminates the need for gloves, eye protection and WHMIS training.

Powerful Products Without Warning Labels

Look at the label on an Eco Mist Solutions product and you will only see simple ingredients like potato, corn, non-chlorinated water, sugar cane and tree sap.

“The ingredients are so pure, you can even drink it,” Helen said. “Eco Mist Solutions has been lab tested and kills bacteria and deadly viruses the same as chemical cleaners, but is made completely by nature.”

Natural cleaning products are often perceived to have a higher price tag and lower performance power, so Helen and Hayley started out by not advertising their use of natural products. After six months they had established their reputation.

By entering the market on a level playing field, they were able to prove that their product (without warning labels) stacked up to the competition at an affordable price.

Not only that, many of their staff reported feeling a difference in their lungs, reduced dry skin on their hands and improved strength of their finger nails.

Hayley Glover on changing how we clean: “The future of cleaning is toxic free, not just green, but natural.”

 

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