Booking & Cancellations

By Season

WINTER 2018/19 – NOV 20 – DEC 21ST, 2018 AND JAN 6- APRIL 30, 2019

  • Credit Card guarantee is required at time of booking.
  • Full payment is charged 21 days prior to arrival date.
  • Cancellation outside 21 days will not be penalized.
  • Cancellation within 21 days of arrival will forfeit the full amount. Cancellation fee applies if all or any part of the reservation is cancelled, either before arrival date or during the stay. No shows and early departures are regarded as a cancellation and the hotel will charge full penalty.

CHRISTMAS + NEW YEAR 2018/19 DEC 22ND, 2016 – JAN 5TH, 2017

  • Credit Card guarantee is required at time of booking.
  • Full payment is charged 30 days prior to arrival date.
  • Cancellation outside 30 days will not be penalized.
  • Cancellation within 30 days of arrival will forfeit the full amount. Cancellation fee applies if all or any part of the reservation is cancelled, either before arrival date or during the stay. No shows and early departures are regarded as a cancellation and the hotel will charge full penalty.

SUMMER 2017 – MAY 1- NOV 19, 2018 AND 2019

  • Credit Card guarantee is required at time of booking.
  • Full payment is taken at check-in.
  • Cancellations outside 48 hours will not be penalized. Cancellation within 48 hours prior to arrival by 4:00 pm local hotel time will forfeit the full amount.
  • Cancellation fee applies if all or any part of the reservation is cancelled, either before arrival date or during the stay. No shows and early departures are regarded as a cancellation and the hotel will charge full penalty.

Taxes

  • 15% Tax ( 5% GST, 8%PST, 2% Resort Tax)

Credit Cards

  • Photo ID is required at check-in to match credit card.
  • Visa, MasterCard, and American Express are accepted.
  • Maximum one credit card per reservation.

Other Important Information

  • All room rates are based on double occupancy. Extra person charge is $30 plus tax per night, per person year round. Maximum occupancy is 4 people per room. No charge for children aged 18 and under when sharing with a parent.
  • Minimum nights change throughout the season, please check at the time of booking if minimum night stay applies.
  • Pets: All dogs are complimentary. Guest must sign a waiver at check-in. We offer designated rooms for people travelling with their dogs – all room types are available.
  • Check-In & Out: Check In is guaranteed from 4:00pm & Check Out time is 11:00am
  • Parking charges: Parking is non-reservable and subject to availability on a  first come, first serve basis. The charge for parking is $20+ tax per night. Maximum height for vehicles is 2 meters or 6″ ft 8in. There is an overground overflow parking area available a short 5 minute walk away for over-height vehicles.